Products

Returns:

We hope you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund on all goods returned to us within 28 days from order date provided you return the items using our returns paperwork, they are in their original packaging and in an unused resalable condition. 

Please contact us at info@sheenupholstery.co.uk for information on how you can return your purchase if need be.

A standard handling charge of 10% plus shipping cost will be charged unless otherwise authorized by our customer service department.

Items returned outside of this period will only be refunded if the return has been authorized by our customer service team.

We will not process refunds on items that have been used, unless they are faulty. If part of your order is faulty, you will be given the option of a replacement or refund.

Charges

Usual Shipping cost:

Orders between £0.00 – £250 excluding VAT →  £ 15.9 per parcel with standard shipping.

Orders over £251 excluding VAT → Free standard shipping.

Although every effort has been made to ensure that the fabrics on this site are as close to the original cloth as possible, please be aware that the appearance of the fabric can vary from screen to screen. This is due to the inherent difficulties in creating accurate representations of fabric in a digital format. We would strongly recommend referring to our pattern books and swatches or requesting fabric samples before selecting a fabric.

 

After Treatments:

Sheen Upholstery Ltd strongly advises against the use of any further chemical treatment. Such treatments may adversely affect the wearing qualities and general performance of the fabric. We regret therefore, we are unable to accept responsibility for any fabrics treated by a third party in this way other than in its original manufacturing process.

Returns:

We hope you will be delighted with your order. However, if for any reason you are not completely satisfied we are happy to offer a refund on all goods returned to us within 28 days from order date provided you return the items using our returns paperwork, they are in their original packaging and in an unused resalable condition. 

Please contact us at info@sheenupholstery.co.uk for information on how you can return your purchase if need be.

A standard handling charge of 10% plus shipping cost will be charged unless otherwise authorized by our customer service department.

Items returned outside of this period will only be refunded if the return has been authorized by our customer service team.

We will not process refunds on items that have been used, unless they are faulty. If part of your order is faulty, you will be given the option of a replacement or refund.

Charges

Usual Shipping cost:

Orders between £0.00 – £250 excluding VAT →  £ 15.9 per parcel with standard shipping.

Orders over £251 excluding VAT → Free standard shipping.

Although every effort has been made to ensure that the fabrics on this site are as close to the original cloth as possible, please be aware that the appearance of the fabric can vary from screen to screen. This is due to the inherent difficulties in creating accurate representations of fabric in a digital format. We would strongly recommend referring to our pattern books and swatches or requesting fabric samples before selecting a fabric.

 

After Treatments:

Sheen Upholstery Ltd strongly advises against the use of any further chemical treatment. Such treatments may adversely affect the wearing qualities and general performance of the fabric. We regret therefore, we are unable to accept responsibility for any fabrics treated by a third party in this way other than in its original manufacturing process.